Please indicate that you have read the terms of our Backup Size Program by checking this box:
In an effort to help you find the right fit the first time, Impressions Online Boutique is excited to announce our new “Free Back-Up Size” program. The process and terms are pretty simple:
NOTE: Please do not return both items using the pre-paid label. The label will only be valid for the weight(s) of the back-up size item(s) from your original order.
By accepting the terms & conditions at the time of check-out, the customer (‘you’) agrees to the following:
Can't find your question? Contact Us for additional help!
Shoes must be shipped back in their original shoe box. The shoe box needs to be placed in another box to avoid damage from shipping.
Final Sale items will not be accepted for return. Final sale items meet one of the following criteria:
If an ineligible item(s) is returned to us:
Send back the return yourself, using whichever shipping method you prefer to:
Impressions Online Boutique
2002 Ford Ave
Springdale, AR 72764
Submit a return request (through our Customer Service Portal) and we will email a return shipping label to you!
We also offer three priced shipping options for U.S. orders:
We work to ship out orders the same business day or the next business day after the order has been placed. For holidays, Friday afternoons, weekends, and during physical inventory audits, we may take up to 3 business days to ship orders from our warehouse.
You can view our full shipping policy here!